Written by Felix Holtwell
and first published at Notes
from Below
We got to do
something now, the company are not going to do anything and we got to protect
ourselves,” proclaimed a shop steward at Lucas Aerospace when filmed by a 1978 documentary by the
Open University.
He was
explaining the rationale behind the so-called Alternative Corporate Plan,
better known as the Lucas
Plan. It was proposed by shop stewards in seventies England at the
factories of Lucas Aerospace. To stave off pending layoffs, a shop steward
committee established a plan that outlined a range of new, socially useful
technologies for Lucas to build. With it, they fundamentally challenged the
capitalist conception of technology design.
Essentially,
they proposed that workers establish control over the design of technology.
This bottom-up attempt at design, where not management and capitalists but
workers themselves decided what to build, eventually failed. It was stopped by
management, sidelined by struggling trade unions and the Labour Party, and
eventually washed over by neoliberalism.
The seventies
were a heady time, the preceding social-democratic, fordist consensus ran into
its own contradictions and died in the face of a triumphant neoliberalism. With
it, experiments such as the Lucas Plan died as well. Today, however,
neoliberalism is in crisis and to bury it we should look back to precisely
those experiments that failed decades ago.
Technology’s Neoliberal Crisis
One part of
the crisis of neoliberalism is the crisis of its technology. The software and
information technology sector, often denoted as ‘tech’, is facing widespread
criticism and attacks, with demands for reform stretching wide across society.
Even an establishment publication such as The New York Times now publishes a
huge feature headlining: The Case
Against Google, about Google’s use of their near monopoly on search to bury
competitors’ sites.
Other
controversies revolve around companies such as Facebook, Snapchat and Twitter
making use of insights into human psychology to make people interact with their
products more often and more intensely. This involves everything from gamifying
social interaction through ‘likes’ and making the notification button on
Facebook red, to the ubiquity of unlimited vertical scrolling in mobile phone
apps.
This has a
number of consequences. Studies show that the presence of smartphones damages
cognitive capacity, that Facebook use is negatively associated
with well-being and that preteens with no access to screens
for some time show better social skills than those with screen time.
In public
discourse, this combines with fears that social media might harmfully impact
political processes (basically Russia buying Facebook ads).
Or, as
ex-Facebook executive Chamath Palihapitiya stated:
“The
short-term, dopamine-driven feedback loops we’ve created are destroying how
society works, hearts, likes, thumbs-up. No civil discourse, no cooperation;
misinformation, mistruth. And it’s not an American problem – this is not about
Russians ads. This is a global problem.”
Early
employees and execs at Facebook and Google even created the Center for Humane
Tech that will propose more humanised tech design choices. Their website states:
“Our
world-class team of deeply concerned former tech insiders and CEOs intimately
understands the culture, business incentives, design techniques, and
organizational structures driving how technology hijacks our minds.”
Part of this
are the usual worries
about intergenerational change, technology and centrism starting to fall apart,
but there is a core truth in the worries about social media: design of
technology is political.
Technologies
are designed by capitalist firms, and they do it for capitalist purposes, not
for maximising human well-being. In the case of social media, it is designed to
pull as much attention as possible into the platform and the ads shown on it.
As Chris Marcellino, a former Apple engineer who worked on the iPhone, has
said:
“It is not
inherently evil to bring people back to your product, it’s capitalism.”
The Lucas Plan
This brings
us back to the Lucas Plan. At a time where the design of technology is under
unprecedented scrutiny, a plan that pushes for workers’ control over it might
be an answer. The Plan was a truly remarkable experiment at the time. The
University of Sussex’s Adrian
Smith explains:
“Over the
course of a year they built up their Plan on the basis of the knowledge,
skills, experience, and needs of workers and the communities in which they
lived. The results included designs for over 150 alternative products. The Plan
included market analyses and economic argument; proposed employee training that
enhanced and broadened skills; and suggested re-organising work into less
hierarchical teams that bridged divisions between tacit knowledge on the shop
floor and theoretical engineering knowledge in design shops.
“The
Financial Times described the Lucas Plan as, ‘one of the most radical
alternative plans ever drawn up by workers for their company’ (Financial Times,
23 January 1976). It was nominated for the Nobel Peace Prize in 1979. The New
Statesman claimed (1st July 1977) ‘The philosophical and technical implications
of the plan are now being discussed on average of twenty five times a week in
international media’.”
The Lucas
Plan eventually failed because of opposition from management, the trade union
hierarchy and the government. Lucas Aerospace subsequently had to restructure
and shed much of its workforce. Nevertheless, the plan provides great lessons
for our current predicament.
Technology is
political, yet its design is ultimately in the hands of capitalist firms. The
Lucas Plan shows that workers, particularly in the more technically-oriented
layers, have the skills and resources to design alternative technologies to
those proposed by shareholders and management.
Workers’
control over the design of technology is thus a way to make it more ethical.
Many of the problems we encounter with modern-day information technology are
caused by unrestricted capitalist control over it, and workers’ control can be
a necessary counterweight to push through human-centered design choices.
Composition
So, how to
build a modern-day Lucas Plan? Developing a plan reminiscent of the Lucas Plan
for modern times needs, first and foremost, to be based on the present-day
class composition of the workers in tech.
Tech, and
more precisely sectors focused on information technology and software, have a
notoriously dual composition. On the one hand there are the (generally) highly
paid top-end workers, mostly composed of programmers and people employed in
fields such as marketing and management. On the other hand there are large
armies of underpaid workers employed in functions such as moderation,
electronics assembly, warehouse logistics or catering.
The first
group has very peculiar characteristics. They are often taken in by the classic
Silicon Valley ideology consisting of ‘lean startup’ thinking, social
liberalism, and the idea that they are improving the world. Materially, they
are also different from large sections of the working class. They earn
extremely high wages, are often highly educated, possess specific technical
skills, are given significant stock options in their employers’ companies and
are highly mobile, notorious for changing jobs very easily.
Besides that,
many also have an aspiration to start their own startup one day, in line with
Silicon Valley ideology. This adds a certain petty-bourgeois flavour to their
composition.
Yet these
workers also have their grievances. They are often employed in soul-crushing
jobs at large multinationals, some of which (for example Amazon or Tesla) have
the reputation of making them work as much as they can and then spitting them
out, often in a state of burn-out.
On the other
hand, there are subaltern sections of tech workers. These people moderate
offensive content on Facebook, stack Amazon boxes in their “fulfillment
centres,” drive people around on Uber and Lyft, assemble electronics such as
iPhones or serve lunches at Silicon Valley corporate “campuses.”
These workers
are generally underpaid, but conduct the drudging work that makes tech
multinationals run. Without Facebook moderators watching
horrible content all day, the platform would be flooded by it (and Facebook
would have no one to train their AI on); without the
fleet of elderly workers manning Amazon warehouses, packages would not get
delivered; without the staff on Google and Facebook campuses, they would look a
lot less utopian.
This section
of workers can also be highly mobile in regards to jobs, but less from
possibility and more from precarity. They also have fewer ties to the tech
sector specifically – whether they work at the warehouses of a self-styled tech
company like Blue
Apron or the warehouses of any other company matters less for them than it
does for programmers.
This
bifurcation holds real problems for a modern-day Lucas Plan. If we simply move
the control over the design of technology from management and shareholders to a
tech worker aristocracy, it might not solve so much.
Yet there are
some hopeful tendencies we can build on. Tech workers in Silicon Valley have
started to bridge the divide that separates them, with organisations like the Tech Workers Coalition (TWC)
starting to help cafeteria workers organise.
A Guardian
piece on their organising even observes some budding solidarity between
these two groups arising:
“Khaleed is
proud of the work he does, and deeply grateful for the union. At first, he
found it difficult to talk about his anxieties with coworkers at the
roundtable. But he came to find it comforting: ‘We have solidarity, now.’ A
cost-of-living raise would mean more security, and a better chance of staying
in the apartment where he lives. Khaleed deeply wants to be able to live near
his son, and for his son to continue going to the good public school he now
attends.
“When I asked
Khaleed how he felt about the two TWC Facebook employees he had met with, his
voice faltered. ‘I just hope that someday I can help them like they helped me.’
When I told one of the engineers, he smiled, and quoted the IWW slogan. ‘That’s
the goal, right – one big union?’”
This is
precisely the basis on which a modern-day Lucas Plan should be based:
solidarity between both groups of tech workers and inclusion of both. The Lucas
Plan of the 1970s understood this. The main authors of the Plan were predominantly
to be highly-educated engineers, but the people making the products were not.
Hence they tried to bridge this gap with proposals that would humanise working
conditions as well as technology, and by including common workers.
A shop
steward, an engineer, would
declare during a public meeting after showing how company plans decided how
long bathroom breaks could be:
“We say that
that form of technology is unacceptable, and if that is the only way to make
that technology we should be questioning whether we want to make those kinds of
products in that way at all.”
Furthermore,
the humanisation of work inside tech companies, and not just the end product of
it, would also positively impact the work of the core tech workers. In essence,
it would serve as the glue to connect both groups.
A Lucas Plan
today would thus analyse the composition of tech workers at both sides of the
divide, include both of them and mobilise them behind a program of humanisation
of labour for themselves and humanised technology for the rest of society.
How To Do It?
The practical
implementation of workers’ control over design decisions can base itself on
already existing policies and experiences, mainly reformist co-determination
schemes (where trade-union officials are given seats on corporate boards) or
direct-action oriented tactics (where management power is challenged through
workplace protest and where workers establish a degree of workplace autonomy).
The choice of
these tactics would need to be based on local working class experiences. In
some contexts co-determination would make more sense; in some cases direct
action would take precedence. In most cases a combination of both will most
likely be required.
The first
option is a moderate one. Workers’ representation on the boards of companies
has been common in industrialised economies, and particularly continental
Europe. Even Conservative PM Theresa
May proposed implementing it in 2017, before making a U-turn after business
lobbying.
As Trades
Union Congress (TUC) general secretary Frances
O’Grady has stated:
“Workers on
company boards is hardly a radical idea. They’re the norm across most of Europe
– including countries with similar single-tier board structures to the UK, such
as Sweden. European countries with better worker participation tend
to have higher investment in research and development, higher employment
rates and lower levels of inequality and poverty.”
Expanding the
control of these boards to also deciding what products to produce and how to
design them in technologically-oriented companies – both software and more
traditional industrial companies – would radicalise the non-radical idea of
workers representation on company boards.
A second,
more radical option, is the establishment of workplace control through
organising. A good example of this are the U.S. longshoremen who at certain
times of their existence controlled their own work. As Peter Cole writes
in Jacobin:
“West Coast
longshoremen were ‘lords’ because they earned high wages by blue-collar
standards, were paid overtime starting with the seventh hour of a shift, and
had protections against laboring under dangerous conditions. They even had the
right to stop working at any time if ‘health and safety’ were imperiled.
Essentially, to the great consternation of employers, the union controlled much
of the workplace.
“The hiring
hall was the day-to-day locus of union power. Controlled by each local’s
elected leadership, the hall decided who would and wouldn’t work. Crucially,
under the radically egalitarian policy of ‘low man out’, the first workers to
be dispatched were those who had worked the least in that quarter of the year.”
Imagine a
programmer at Facebook refusing to make a button red because research shows it
would not increase the well-being of users, and being backed up in this
decision by a system of workplace solidarity that stretches throughout the
company.
From Bees to Architects
Mike Cooley,
one of the key authors behind the Lucas Plan, was fired from his job in 1981 as
retaliation for union organising. Afterwards, he became a key author on
humanising technology. He also worked with the Greater London Council when –
during the height of Thatcherism – it was controlled by the Labour left, and
where current Shadow Chancellor John McDonnell earned his spurs.
Just as
McDonnell bridges the earlier, failed, resistance to neoliberalism, with our
current attempts to replace it, Cooley forms an inspiration for post-neoliberal
technology. In an 1980 article he concluded:
“The
alternatives are stark. Either we will have a future in which human beings are
reduced to a sort of bee-like behaviour, reacting to the systems and equipment
specified for them; or we will have a future in which masses of people,
conscious of their skills and abilities in both a political and a technical
sense, decide that they are going to be the architects of a new form of
technological development which will enhance human creativity and mean more
freedom of choice and expression rather than less. The truth is, we shall have
to make the profound decision as to whether we intend to act as architects or
behave like bees.”
These words ring
true today more than ever.
In real life,
Felix Holtwell is a tech journalist. After dark, however, he edits the Fully Automated Luxury
Communism newsletter, a newsletter about the interactions between
technology and the left. You can follow him on Twitter at @AutomatedFully.
no context. There was a 40th anniversary conference for the lucas plan in 2016, videos of this event are available at https://greentulondon.blogspot.co.uk/p/lucas-plan-conference-26112016.html.
ReplyDeleteFollowing the conference several working groups were set up and a continuing to meet to plan how to promote the idea of socially useful production. Details can be obtained by contacting Dave King at dave@breakingtheframe.org.uk, Dave also wrote an account of the Lucas plan and these recent developments, (A New Lucas Plan – The Way Forward for Ecosocialism?)published in WatermelonL Spring 2018 and available on line at http://greenleftblog.blogspot.co.uk/p/watermelon-spring-2018.html.